Many projects are started, usually, to address some form of perceived issue. The imperative seems to be that a certain way of working, a business process, an IT solution –and so on- should be changed in some form to improve what is being done to meet the business’ strategic goals. Usually there is an…
An interesting observation of the work I have been doing over the years in client environments, is that it appears that the same or very similar issues keep re-emerging time and time again. These often are issues that everybody seems to agree on that are materially impacting the effectiveness of the organisation. So, trying to…
Consultants tend to be hired because of their expected content knowledge and extensive experience in tackling specific challenges, similar to the ones the client faces. Therefore, there is an inherent tension between the experience of the consultant helping the client, and the experience of the client themselves. Of course, consultants have proven models and methodologies that codify…
In the more than 20 years that I have been working with my clients I noticed that traditional management theory, much fuelled by and taught in the many global MBA courses, seemed to suggest that by applying certain pre-defined practices we can “be in control” of our organisations. Determine the outcome of the whole of what…